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Gecko7
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Message 1 of 2
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Starting windows

HP Recommended
Pavillon 15
Microsoft Windows 10 (64-bit)

Hello . 

when I start windows, the home image displays but remains blocked! I don’t see the time, or put my password...

I try ctrl+windows+shift+B but that didnt work ...

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KrazyToad
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Message 2 of 2
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@Gecko7


Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please try a System Restore to an earlier time before this issue started

 

Link: https://support.hp.com/in-en/document/c03327545

 

Keep me posted

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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