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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Startup issue with my AIO desktop

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12-10-2020 01:21 AM
Please help me to solve this issue.
Recovery option displayed every time i boot even after it recoved successfully it come to recovery screen again..
12-10-2020 07:27 AM
out of warranty? max age is 5 years old is yours?
all in one PC the fake desk tops (my name)
all PCs do this near 5 years old (batteries fail is #1 cause) RTC coin cell
intel Gen 6, h110 chip set. (the first good one ever IMO from intelor up)
power is good , yes
screen not dead, good.
OS dead yes.
run HP diagnostics firs.
1TB boot HDD it has can can fail we test them first. fully , even a 1min SMART test, easy. ask.
if W10 fails 3 times it goes into self repair did that fail too;?
The HP manual should cover RECOVERY if HDD NOT BAD, bad HDD can not be recovered only replaced, but tested FIRST.