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Perkdad77
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Stop Code: DRIVER_IRQL_NOT_LESS_OR_EQUAL What failed netr28x.sys

HP Recommended
Envy23
Microsoft Windows 10 (32-bit)

My wife and I have the same All in one Desk top and we both have been receiving the following, which will restart the desktop randomly and for no apparent reason.

 

Stop Code: DRIVER_IRQL_NOT_LESS_OR_EQUAL What failed netr28x.sys

3 REPLIES 3
The_Fossette
HP Support Agent
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Message 2 of 4
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@Perkdad77,

 

I reviewed your post and I understand that you are getting a stop code error on the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you perform a system restore back to the date when the computer was working fine.

 

Follow the steps in the below article to perform a system restore.

 

https://support.hp.com/in-en/document/c03327545

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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Perkdad77
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I did not run the restore since the oldest restore point was 4/23 and I believe I was having this issue prior to that date.

I'm still having the issue every once and awhile.

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The_Fossette
HP Support Agent
HP Support Agent
29,155 29,140 1,953 2,593
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@Perkdad77,

 

I recommend you perform a system reset on the computer following the steps in the below article.

 

https://support.hp.com/in-en/document/c04742289

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

 

The_Fossette
I am an HP Employee

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