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SajjanKumarParj
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Message 1 of 2
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Stopcode: Critical_Process_Dead on blue screenisplaying

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Microsoft Windows 10 (64-bit)

My laptop is unable to restart, recovery options are not working, including startup repair, reset this pc, system restore, system image recovery, uninstall updates as well.

 

System windows update was turn on, and seems like that is causing the issue. No hardware attached to laptop in last one month.

 

Please help me, my work is impecting

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
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@SajjanKumarParj
Thank you for posting on the HP Support Community.

 

The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file in order to install the Windows operating system. 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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