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‎05-23-2023 05:48 AM

HP Recommended
Product: HP All-in-One Desktop PC 24-cb1000a (4M9N6AV)

My computer is supposed to have 1TB of storage, it shows 237 GB? I am supposed to have 1 year warranty, bought it in Jan 2023 and it is telling me my warranty has expired so no clue where to start to get this figured out 

Category:
2 REPLIES 2

‎05-23-2023 06:04 AM

HP Recommended

Go to this page

https://support.hp.com/us-en

Then click on the "Let HP detect your product"  then click on the product spec page to see what is listed for hard drives.  There are many different configurations come up for HP All-in-One Desktop PC 24-cb1000a (4M9N6AV), so cannot be sure.  One of the ones I looked at listed only a 256 GB PCIe® NVMe™ M.2 SSD, so that is probably what your PC has.

As to the warranty problem, you will need to have your invoice handy and then talk with the support center on the phone or chat.


I'm not an HP employee.
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‎05-26-2023 04:28 AM

HP Recommended

Thank you for taking the time to help me. I appreciate it. 

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