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‎08-04-2020 03:19 PM

HP Recommended
Product: HP ENVY 750-624
Operating System: Microsoft Windows 10 (64-bit)
 
 
 
My PC is HP ENVY 750-624. First, the PC does not allow me to boot into Win 10 and keep in the Automatic Repair screen. The HDD is working well after tested in System Diagnostic. Second, I tried to boot USB Installation Media Win10 for a clean installation. But it stuck at the Windows Logo. Then, black screen and with the beeping sound 2 long 2 short. 
Can anyone help me with how to solve this so that I can install Win10 using Bootable USB Installation Media?
The last question, can I and how to deactivate IRST in Bios in this model in order to install clean Ubuntu? Thank you.
 
 
 
 
 
 
 
1 REPLY 1

‎08-07-2020 01:00 PM

HP Recommended

@Chong3

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file in order to install the Windows operating system. 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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