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Chong3
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Message 1 of 2
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Stuck at the System Recovery

HP Recommended
HP ENVY 750-624
Microsoft Windows 10 (64-bit)
 
 
 
My PC is HP ENVY 750-624. First, the PC does not allow me to boot into Win 10 and keep in the Automatic Repair screen. The HDD is working well after tested in System Diagnostic. Second, I tried to boot USB Installation Media Win10 for a clean installation. But it stuck at the Windows Logo. Then, black screen and with the beeping sound 2 long 2 short. 
Can anyone help me with how to solve this so that I can install Win10 using Bootable USB Installation Media?
The last question, can I and how to deactivate IRST in Bios in this model in order to install clean Ubuntu? Thank you.
 
 
 
 
 
 
 
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Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Chong3

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file in order to install the Windows operating system. 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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