Solved: Stuck on "Choose an option" screen!!! - HP Support Community

sxd_v111 · ‎05-08-2022

I unplugged my PC without properly turning it off. The next day I turn it on and I get a blue screen, after the blue screen there was a automatic repairing process for an hour. After it finished I was on the "Choose an option screen". This is where the PC wouldn't do anything. I researched for hours and tried everything I could find but it didn't work. My PC is stuck on the "Choose an option screen" still.

PLS HELP!!!

BeemerBiker · ‎05-08-2022

Please take a picture of the problem screen and post it along with the product ID of your system

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View solution in original post

BeemerBiker · ‎05-08-2022

Please take a picture of the problem screen and post it along with the product ID of your system

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it

Prométhée · ‎05-10-2022

hi

if you are still at the same point @sxd_v111

do the tests as indicated here

HP PCs - Testing for Hardware Failures | HP® Customer Support

if error message, and error code, indicate it in your answer

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sxd_v111 · ‎05-11-2022

dont worry, i got my pc fixed 👍

MrsBos · ‎05-12-2022

How did you get this fixed??? I cannot find any answers!!

BeemerBiker · ‎05-12-2022

@MrsBos wrote:
How did you get this fixed??? I cannot find any answers!!

Generally when the problem is discovered to be PEBKAC no one wants to admit it

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it

Stuck on "Choose an option" screen!!!

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