System Recovery Problem - FBI Error and Red Screen

[Fortek]

Hi, my friend ask me to reinstal system in his old hp desktop computer.

Unfortunatelly when I try to do it computer displays red screen and fbi error.

I found solution on this page 

https://support.hp.com/ee-en/document/c04516107

Feature Byte in Bios is correct so I went with second way.

Instruction is quite clear 

Follow these steps to insert a clean HP image to the Windows partition.
Insert a clean HP image.
Contact HP Customer Support to order a clean image.

But I can't order that 😡 When I go to support site it ask me for computer's serial number and when I type it there is an information that the warranty is over. And nothing else - no support emails, phone numbers etc.

Have you any ideas how can I fix it without no possibility of contact with hp?

[Lil_Boy_Blue]

Hi

Hope this helps...