Solved: System Restore - HP Support Community

Mike704 · ‎09-15-2022

I have never been able to create a restore point on this computer. I have tried everything with no success. It appears that when trying to create the restore point it doesn't recognize my C drive or any other drive for that matter. Has anyone else had this problem and would a windows 11 reset solve the issue. I don't know what else to try. Thanks

Mike704

Prométhée · ‎09-22-2022

You are welcome @Mike704
glad to have been able to help you
it would be nice, to mark the solution, it can help other users

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

View solution in original post

Prométhée · ‎09-16-2022

hi

what is the exact model of your computer.
disk space available?

"I have never been able to create a restore point on this computer. I have tried everything with no success"

error message, what happens when you try?
you have tried everything, ok, but sorry, we risk telling you the same thing again..
Make a short summary

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

Mike704 · ‎09-20-2022

I get the above pop ups and my C drive is never found. I have checked the shadow copy and have tried so many suggestions I found on the internet, I can't remember everything I have tried. But nothing works. Any suggestions would be helpful. Thanks

Prométhée · ‎09-20-2022

Press the key +R
Type regedit and OK to open the Windows Registry Editor.
Scroll down the following tree structure on the left! HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{71a27cdd-812a-11d0-bec7-08002be2092f}
On the right, check if the UpperFilters value is present.

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

Mike704 · ‎09-21-2022

Th

Thank you. I don't see an Upper Filter Value listed. The snipit above is what I see. What change do I need to make? Thanks again.

Prométhée · ‎09-21-2022

On the right, right click then “Multiple strings value”
Name the value UpperFilters and then double-click it.
Assign the value volsnap
Once done, restart your computer to take the changes into account.

be careful, I don't know what can happen in the event of an error, save your personal data beforehand, on an external drive usb

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

Mike704 · ‎09-21-2022

Good afternoon and thank you so much. It worked. I have been messing around with this issue and trying to get it fixed for months. Thank you again and have a nice day.

Mike704

Prométhée · ‎09-22-2022

You are welcome @Mike704
glad to have been able to help you
it would be nice, to mark the solution, it can help other users

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

Mike704 · ‎09-22-2022

Problem Solved. Thank you again.

Prométhée · ‎09-23-2022

😉

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

System Restore

Create an account on the HP Community to personalize your profile and ask a question