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‎03-06-2019 08:02 AM

HP Recommended
Product: Pavilion all-in-one 24x 030
Operating System: Microsoft Windows 10 (64-bit)

The operating system did not shutdown cleanly, reconstructing cache metadata. This pops up when system crash and reboots randomly.  This has happned several times.

2 REPLIES 2

‎03-09-2019 09:18 AM

HP Recommended

I ran into a similar issue but it turned into an infinite boot loop- I couldn't start windows without a BSOD. 

If recovery options don't work (Reset pc, restore from backup) you may need to reformat/install windows again (yes, it is the nuclear option).

‎03-09-2019 10:09 AM

HP Recommended

Thanks for your reply.  I ran a couple of system  operating scans and the scans found 2 window errors which were repaired by the scan.  So far everything is working normally.  What was alarming is the computer is a new one.

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