System restore error stuck on 8%

[Jlsh]

Hi, I wonder of anyone knows how to resolve my issue?

I have a HP touchsmart 600 pc it was tye first edition . 

When windows 10 was released for free I updated ot to Windows 10 and now years on I'm having issues.

I tried to recover from original 3 cd's that I made from day 1 and it keeps on stopping at 8% when reformatting.

Message says; Reformatting the windows partition of your hard disk drive.  It goes to 8% only and stays there for hours.. I think it's failed! 

I tried to install Windows 7 again and then tried to do recovery with the 3 cd's...I can only get to 8% of Disk 1. Thank you all for taming your time to read this. 

This is as far as it goes...

[Paul_Tikkanen · Accepted solution]

Hi:

If the recovery disks aren't working, and if you can still read all 25 characters of the W7 product key on your PC's case, try making your own W7 installation media to reinstall W7 as follows...

Click on the Windows ISO Downloader.exe link below to download the tool to create the W7 ISO file download.

This link downloads a file that accesses the Microsoft Techbench W7 ISO files and generates the ISO file download you need.

https://www.heidoc.net/php/Windows-ISO-Downloader.exe

Select the Windows COEM ISO file download for the version of W7 the product key is good for.

I have zipped up and attached the Microsoft utility below, that will allow you to either put the file on a USB flash drive or DVD, or you can use a different free utility such as Rufus.

Then you can install the drivers and available software from the PC's support page...

Windows7-USB-DVD-Download-Tool-Installer-en-US.zip

[Jlsh]

WOW that was fast... Thank you so much.. I will try it now and get back to you with my outcome.  Thank you once again.

[Paul_Tikkanen]

You're very welcome.

[Jlsh]

Sorry, Just to confirm... I download windows from this link https://www.heidoc.net/php/Windows-ISO-Downloader.exe then I download the usb tool from the bottom link, save file on usb and install from boot screen?

[Paul_Tikkanen]

That is correct.

Save the ISO file using the Heidoc utility, then run the Microsoft utility to transfer the file to a  DVD or USB flash drive, and boot from the installation media you created.

[Jlsh]

I done the above but the tool couldnt make it bootable... shall I still try and install it from the usb?

[Paul_Tikkanen]

Yes.

Try using the tool to put the ISO file on a USB flash drive.  You will need a 4 GB or larger one.

If that doesn't work, install this free DVD burning software.

https://www.cdburnerxp.se/en/download

Then when you open the program a list of options will appear on the home screen.

Select the Burn ISO image option (4th item on the menu), browse to where you saved the ISO file and burn it at the slowest speed you can to get a good, strong burn.

[Jlsh]

HI paul, I'm so sorry to keep bothering you..

I have put the USB into the pc and stored loading W7 and it has asked me this....

DO you know what should I select from here?

[Paul_Tikkanen]

Hi:

What I would do would be to delete all of the partitions, leaving just one partition to reinstall W7 on.

I think if you click on the Drive Options (advanced), there should be a menu to delete the partitions (X Delete).

This is what the window would look like...