System will not reboot after did and update and restart

[Marathon20]

 

[old_geekster]

@Marathon20 , welcome to the Community.

Here is a guide that may help you solve your problem: https://support.microsoft.com/en-us/windows/how-to-refresh-reset-or-restore-your-pc-51391d9a-eb0a-84...

There is an option to retain your files.  If you haven't backed up your files and personal data you will lose it forever if you don't use this option.

It may be a good time to think about upgrading to Windows 10.  Here is a guide to help you know if your computer will run Win 10: https://www.microsoft.com/en-us/windows/windows-10-specifications

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.