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- HP Community
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- System z drive has suddenly appeared?

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10-31-2016 10:38 AM
> a restart (or many) did not help at all for me
If you keep interrupting Windows Update (which is creating that 'Z:' drive-letter), by "restarting",
rather than letting Windows Update complete, Windows Update will recreate it, as long as it needs to recreate it.
10-31-2016 01:17 PM
WAWood, it is actually a "BIG DEAL" because when you have GPO mapped Drive Z: it will not work because this niusance is pre-empting the drive letter. Am I supposed to go through and change countless client GPO's just because someone decided a new behaviour wouldn't cause any problems? So far I am only seeing this behaviour on one HP Laptop, but it happens to be the VP of Sales who carries it and the Z: drive is fairly important to our Sales team.
I am also seeing mixed reports from my research stating this is a restore partition, a UEFI partion, or a Windows Updates partition... so which is it and why is it happening? The partition is always there, I used diskpart to remove the drive letter a week ago and the VP reached out to me today, problem is back.
10-31-2016 02:47 PM
> ... a restore partition, a UEFI partion, or a Windows Updates partition...
> so which is it
Windows Update created a RAM-disk, and assigns (for better or for worse) the 'Z:' drive-letter.
Have the "VP of Sales" manually launch Windows Update (there were some "non-security" updates released on 2016/10/27), let WU finish, reboot, and see "which" 'Z:' he sees, namely "mapped" or "RAM-disk".
10-31-2016 03:32 PM
NO. You would be incorrect. No updates running. No internet connection for over 4 hours prior to the clearing and restarting. And as someone else already said - restarting by itseld did not get rid of the Z system for me. I also do not care if it's not a big deal to you or anyone else. It's annoying. I did run updates last night just to see if it came back but it did not reappear.
10-31-2016 03:44 PM
> Someone should add a 'thumbs down' so people could show negative reactions to your posts.
While you're at it, add a "shoot the [volunteer] messenger, for trying to help" button. 🙂
Sometimes, the advice you get is worth exactly what you paid for it. 🙂
10-31-2016 04:10 PM
OK, then ... I stand CORRECTED!!
I have literally seen hundreds of posts about this, in several different forums, and yours is the ONLY post that indicated a genuine problem with this "Z Drive" situation.
Everyone else was either whining about this sudden new "drive", or going beserk over presumptions that it was a "vack door" enabling hackers to take over their PC!!
So, in deference to your situation, I will remove the comments from my post.
Thanks for letting me know.
I am a volunteer and I do not work for, nor represent, HP
11-01-2016 07:58 AM
It does not appear to be an update RAM disk, the partition was still there with no prompt for update installation and repeated restarts and shut-downs. I admittedly did not manually run updates because when he told me he had already done the reboots and shutdowns he was at the point that he needed data for a meeting, running updates at that time wasn't going to happen.
Windows has NEVER in it's history that I can recall used the Z: drive letter for this so why now? I have no issue with telling anyone their machine needs some updates but I have a huge issue with an update inhibiting productivity by blocking GP mapped drives needed for an officer of the company to complete a deal.
I'd have to agree with the folks complaining about the tone and attitude of some of the volunteers here, I am a 15+ year veteran of this industry so understand I've seen my fair share, this Z: drive thing is just sloppy and there are good reasons that it should NOT be allowed to happen.
11-01-2016 02:33 PM
I got a quick look at the laptop again, there are no critical or important updates available on it. The partition is still present but does not have a drive letter. It is 360 MB in size and based on what I have seen it looks to be an EFI partition, not updates related. I found almost identical symptoms on a post in another forum except that they don't indicate it may come back, I had used diskpart to remove the drive letter a week ago and it came back on this laptop.
11-01-2016 05:29 PM
> I had used diskpart to remove the drive letter a week ago
Since it shows-up in "Disk Management" (GUI) or "diskpart" (command-line), it really exists on the disk-drive.
One of the Windows 10 updates on October 26, 2016 was a "Servicing Stack Update", namely an update to Windows Update. Maybe, it accessed the EFI partition, to update that partition, in addition to the "active" partition -- the 'C:' drive?
Are you able to show the date/time stamps on all the files (hidden and non-hidden) on 'Z:' ?
Are any "recent" ?