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‎01-23-2020 11:15 AM

HP Recommended

How do i fix non system drive or drive error on hewlett packard compaq 6710b.

I tried about everything all the self tests was fine 

3 REPLIES 3

‎01-23-2020 11:40 AM

HP Recommended

Typically that means either the hard drive has failed, or there could be a non-bootable media in a device, IE: card reader, floppy drive, or DVD/CD drive.  It could be the boot loader for Windows has been corrupted.  What Windows OS is installed?

 

If by "Self tests" you mean diagnostics and the hard drive is good, then perhaps Windows can be repaired.


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‎01-23-2020 11:49 AM

HP Recommended

Windows 8

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‎01-23-2020 03:54 PM

HP Recommended

Perhaps using a Windows install disk can repair the bootloader.

Look at this for help

http://woshub.com/how-to-repair-uefi-bootloader-in-windows-8/

You can make the installation media for Windows 10 from here

https://www.microsoft.com/en-us/software-download/windows10

Scroll down to the "Using the tool to create installation media" and follow the directions.  Use this new media to use in the directions on the link given on how to repair the install.  I do not use or repair Windows 8 but the link says it will work for both Windows 8, 8.1 and Windows 10


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