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10-18-2022 04:28 PM - edited 10-18-2022 04:28 PM
How did this happen? After a power surge? After a Microsoft or HP update? After installing some application?
Can you pass diagnostics? Tap the ESC key after powering on then select F2. is the disk drive ok? Any errors?
Did you upgrade from 7 or 8 to windows 10 64bit? If not then you will need your 7 or 8 DVD or USB media to do a repair instal.
Please report back
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