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‎02-23-2021 01:06 AM - last edited on ‎02-23-2021 10:03 AM by Retired

HP Recommended
Product: Pavilion Desktop - 550-129
Operating System: Microsoft Windows 10 (64-bit)
Serial number: [Personal Information Removed]
Product number:N0A62AA
 
I tried to download the firmware chipset driver,
 
when I click to download and try to run the program, says failed to extract cab? sp76709.exe      does not work?
 
I am not sure how to contact HP there link is broken, for chipset download, now my computer wont go to sleep. 
 
this is the driver  I am trying to download that is not working
 

Type:

Driver-Chipset

Version:

10.1.1.18 Rev.A

Operating systems:

Windows 10 (64-bit)

Release date:

Jul 13, 2016

File name:

sp76709.exe

(3.1 MB)

 
 
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-23-2021 11:12 AM

HP Recommended

Hello
maybe you don't need this driver ..
So I tested, and indeed, I have the same error
However, I got around this with the 7-zip software
With the latter I extracted the file, so I have the folder SP76709
SetupChipset.exe WixlicenseNote. txt Mup.xml
Running the setup tells me that I have a newer version so I canceled, but if you want to try:

https://www.7-zip.fr/

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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3 REPLIES 3

‎02-23-2021 11:12 AM

HP Recommended

Hello
maybe you don't need this driver ..
So I tested, and indeed, I have the same error
However, I got around this with the 7-zip software
With the latter I extracted the file, so I have the folder SP76709
SetupChipset.exe WixlicenseNote. txt Mup.xml
Running the setup tells me that I have a newer version so I canceled, but if you want to try:

https://www.7-zip.fr/

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
Was this reply helpful? Yes No

‎02-26-2021 01:54 AM

HP Recommended

Thank you , it worked, I was able to install it using your method. You are a genius. 

Was this reply helpful? Yes No

‎02-26-2021 05:01 AM

HP Recommended

Oh thank you, I kill myself to tell my wife, but she don't believe me

giphy (1).gif

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
Was this reply helpful? Yes No
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