cancel
Showing results for 
Search instead for 
Did you mean: 
Drb724
New member
1 0 0 0
Message 1 of 2
441
Flag Post

The operating system couldn't be loaded because a critical system driver is missing or contains erro

HP Recommended
Pavilion p7-1054pc
Microsoft Windows 10 (32-bit)

I got a blue screen that says the PC needs to be repaired The error code is 0 xc000000221.

File \ windows\system 32\drivers\bfadfcoei.sys

Asking for recovery tools which I do not have.

How can I obtain what I need? Many thanks! David

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
29,155 29,140 1,953 2,591
Message 2 of 2
Flag Post
HP Recommended

@Drb724

 

I reviewed your post and I understand that the computer is not booting to Windows.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c04718479

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation