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‎08-27-2020 07:39 PM

HP Recommended
Product: Pavilion p7-1054pc
Operating System: Microsoft Windows 10 (32-bit)

I got a blue screen that says the PC needs to be repaired The error code is 0 xc000000221.

File \ windows\system 32\drivers\bfadfcoei.sys

Asking for recovery tools which I do not have.

How can I obtain what I need? Many thanks! David

3 people had the same question
1 REPLY 1

‎08-30-2020 12:48 PM

HP Recommended

@Drb724

 

I reviewed your post and I understand that the computer is not booting to Windows.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c04718479

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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