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- Desktop Operating Systems and Recovery
- The system cannot find the drive specified

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12-24-2018 06:04 AM - edited 12-24-2018 02:33 PM
Try to perform recovery from USB drive make thru Recovery manager .
After 30-40 min of recovering process get dis error :"The system cannot find the drive specified"
And i stop to that point
Solved! Go to Solution.
12-25-2018 12:46 PM
Welcome to the HP Forums!
Thank you for posting your query on this forum, it's a great place to find answers.
I reviewed your post and I understand that you are facing issues doing a recovery from the USB flash drive.
Don’t worry, I assure you I will try my best to get this sorted.
In order that I may provide you with an accurate solution, I will need a few more details.
When was the last time the computer was working fine?
What is the exact issue you are facing with the computer?
How did you create the USB recovery drive?
Have you made any software or hardware changes on the computer?
Have you performed any troubleshooting steps before posting?
While you respond to that, I recommend you perform a system reset on the computer to reinstall the operating system on the computer.
Follow the steps in the below article to perform a system reset.
https://support.hp.com/my-en/document/c04742289
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
12-27-2018 09:55 AM
It looks like you were interacting with @The_Fossette, but he is out for the day & I'll be glad to help you out,
I'm the Barachiel & I'm at your service.
Thank you for the update,
I appreciate your time and efforts,
I'm glad you found the solution for this concern.
You've been great to work with and it has been a genuine pleasure interacting with you.
I hope both you and your product works great and remain healthy for a long time 😉
Take care now and do have a fabulous week ahead. 🙂
Barachiel
I am an HP Employee