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HP Laptop - 17-by3008ca
HI!
Two problems are present. 1- I have the message appearing in a dialog for about 1 month that says: The windows event log service must be running . 2- Recently, my screen turns blue with the message your computer must restart.

Thank you for your help.

Luc :)

 

1 REPLY 1
HP Recommended

Hi Luco3,

 

Thanks for reaching out. 

 

Kindly check C:\Windows\Minidump and copy available minidump files to the desktop then share them via One Drive or Google Drive in order to be analyzed and indicate which file is causing the crash.

 

Regards,

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