There is a problem with the memory/harddrive in my PC (found by Windows Memory Diagnostic)

[Shane61]

Hello everyone,

I've recently been getting a few blue screens and freezes on my HP Pavillion Desktop and I'm not quite sure how to fix them. I identified the issue by running a Windows Memory Diagnostic test and the results were "Your computer has a memory problem. Memory problems can cause your computer to lose information or stop working"

[Prométhée]

hi

• Motherboard Specifications, Baker
•  TP01-1008na Product Specifications

16 GB DDR4-2666 SDRAM (1 x 16 GB)

it is mentioned here, only one memory module
open the computer, following the usual precautions
check, if only one module, try the other memory slot
if still problems it may be necessary to replace the module not a compatible one
see the crucial site, this often gives good results

Welcome to Crucial USA
(no obligation of course choose the brand of your choice!)

• Dual channel memory architecture (One DIMM per channel)
• Two DDR4 UDIMM (288-pin) sockets
• Supports up to PC4-23400 (DDR4-2933)
• Supports 4 GB and 8 GB DDR4 UDIMMs
• Supports up to 4 GB on 32-bit systems

  note:

  32-bit systems cannot address a full 4.0 GB of memory.

• Supports up to 32 GB (unbuffered) with two 16 GB DIMMs on 64-bit systems
•