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HP Recommended
Pavilion 690-0010
Microsoft Windows 10 (64-bit)

I think Edmund talked to me but I didn't talk back.  I am new so please bare with me.  I need to know the changes in the BIOS in order for the recovery disk to be recognized.    The following is  a suggestion gave to me but I am not sure it is accurate.   When I get to the area in the BIOS where it refers to  the code    (021)  etc.  I can't go any further, can't type anything in.  Please help     

 
-insert the Acronis Bootable Media DVD
-boot the computer in BIOS/UEFI
-disble secure boot (enabling legacy boot)from UEFI / BIOS
-set the boot priority to DVD
-reboot the computer from the Acronis Bootable Media USB
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