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‎05-15-2020 02:03 PM

HP Recommended
Product: HP Pavilion All-in-one
Operating System: Microsoft Windows 8.1 (64-bit)

My computer is a hp pavilion all in one 23-q012 and I will like to upgrade it to a window 10 pro.

1 REPLY 1

‎05-15-2020 02:14 PM

HP Recommended

@Laverne60 

Microsoft will only upgrade same "versions" of Windows.  So, if you have Win8x Pro, it will upgrade to Win10 Pro.  But, if you have Win8x Home, it will NOT upgrade to Pro, only to home.

 

Do you know which version you have?



I am a volunteer and I do not work for, nor represent, HP
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