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- Re: Touch screen not works

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04-18-2017 08:15 AM
> USB cable is not work ( I tried ) ....
You have never answered my question: do the two USB ports on the monitor work?
If they do, then that USB cable is working.
Is there an "OSD" (On Screen Display) control on the monitor, to enable/disable the touchscreen feature?
> Display to Display port also not work
Use that OSD to tell the monitor to "listen" to either the VGA or the DVI or the DisplayPort input.
When you select DisplayPort, and you connect the DisplayPort-to-DisplayPort cable, it should work, and produce the "best" picture on your monitor.
04-18-2017 05:21 PM
Hi ...
good evening sir ........After I have read your latest reply ... our disscusion is not to the point ...( I am sorry ..if i made it ..mistaken ... my poor language also make u borthered .) Actually ,, I am saying is ....
monitor is working by using VGA cable with adaptor and ....Display cable also can use with connecting by adaptor ..
But I can not use by my fingers like a tablet.or smart phone. .......because it is saying touch screen monitor !....so i think it can be touch by fingers instead of using mouse .... that is my question ....
I am really sorry ...fo r that .....
04-19-2017 08:53 AM
> good evening sir ........After I have read your latest reply ... our discussion is not to the point ...
> ( I am sorry ..if i made it ..mistaken ... my poor language also make u borthered .) Actually ,, I am saying is ....
> monitor is working by using VGA cable with adaptor and ....
> Display cable also can use with connecting by adaptor ..
Yes, I understand what connections you are using.
However, your monitor has multiple inputs, in the same way that a television set can tune to multiple channels, one at a time. So, you need to use the buttons on the monitor to select which of the "input" channels (VGA, DVI, DisplayPort) is to be the "active" channel.
On your monitor, if you choose DisplayPort, and you have a DisplayPort-to-DisplayPort cable connected into one of the DisplayPort sockets on your computer, you do not need any adapter.
On your monitor, if you choose DVI, and you have a DVI-to-DVI cable connected into the DVI socket on your computer, you do not need any adapter.
On your monitor, if you choose VGA, and your computer does *NOT* have a VGA socket, you will need to use an adapter, and connect the adapter to a DisplayPort socket or a DVI socket on your computer.
> But I can not use by my fingers like a tablet.or smart phone. .......because it is saying touch screen monitor !....so i think it can be touch by fingers instead of using mouse .... that is my question ....
Do you understand that each of those "video" inputs into your monitor (DVI, VGA, DisplayPort) are "one-way" connections -- none of those cables allow any actions on your touchscreen to be "sent" to your computer?
To get "output" from your monitor (either devices connected to the USB ports on your monitor, or the touchscreen actions), you need to connect the USB cable (that was supplied with your new monitor) to your monitor, and to your computer. Also, you will need to use the buttons on your monitor to display an "on-screen" menu. On the menu, you need to "enable" the touchscreen feature.
So, I ask again: if you connect a USB memory-stick to one of the USB sockets on your monitor (not to your computer), does your computer recognize that device? If your computer does not, then your computer will not recognize the actions on your touchscreen monitor.
04-19-2017 09:09 AM
From: http://www8.hp.com/h20195/v2/GetPDF.aspx/c05238082.pdf
there are "buttons" to control the 'OSD' (On Screen Display)
Use that 'OSD' to select the "active" port (HDMI, or VGA, or DisplayPort).
On the same page, in the "Inputs" section:
Input Signal:
* 1 VGA
* 1 HDMI 1.4
* 1 DisplayPort 1.2 (HDCP support on HDMI and DisplayPort)
Video Cables: VGA, DisplayPort
USB: 3 USB 3.0 (Two downstream and one upstream)
USB Cable: USB 3.0
In the "What's in the box?" section:
AC power cord: 1,9 m (6.2 ft)
VGA cable: 1,8 m (5.9 ft)
DisplayPort cable: 1,8 m (5.9 ft)
USB cable: 1,8 m (5.9 ft)
In the "On Screen Display (OSD)" section:
Brightness, Contrast, Color Control, Input Control, Image Control, Power control, Menu Control, Management, Language, Information, Factory Reset
Use the "Input Control" to select the active video input: HDMI or VGA or DisplayPort.
You need to connect the supplied USB 3.0 cable to the "upstream" port on your monitor, and to your computer to enable the two "downstream" USB ports, and to enable the "touchscreen".
04-20-2017 10:35 AM
Hi
my dear ,,,,after many conversations,
i have understood that i must connect USB cable together with VGA or..HDMI or..DISPLAY PUT.....like that //??
because I am connection with VGA and USB from my computer to monitor ...it is now works i could use touch screen.
thank you foryour help..with very patient .
04-20-2017 10:45 AM - edited 04-20-2017 10:48 AM
> after many conversations, i have understood that i must connect USB cable together with VGA /HDMI/DisplayPort ...
YES!
To activate the two "downstream" USB ports on your monitor, and to activate your touchscreen, you need to connect that USB cable -- that is why the cable was supplied with the monitor.
P.S. Try connecting the DisplayPort-to-DisplayPort cable to your monitor and your computer, and using the 'OSD' on your monitor to select input from the DisplayPort cable. This might provide a clearer display than when going through your VGA-to-DisplayPort adapter.
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