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‎01-16-2019 10:34 PM

HP Recommended
Product: HP Pavilion 24-b010 Touchscreen Desktop
Operating System: Microsoft Windows 10 (64-bit)

I have a HP Pavilion 24-b010 All-In-One Touchscreen Desktop  and the driver in Device Manager is missing. It was there when I first bought last year. Worked fine. Recently the computer was reset and after awhile noticed touchscreen wasn't working. Reset the computer again and when the computer was done resetting the touchscreen driver was there. Went to work and computer must have updated while I was gone because I came back and the driver was gone again. Have tried restoring and resetting the computer several times since then and can't get the driver to come back. I am not sure what to do. i go to HP support and look for driver but when I download the driver it errors out and says that "this driver is for  ILITEK displays only.

2 REPLIES 2

‎01-17-2019 12:51 PM

HP Recommended

https://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/HP-All-in-one-TOUCHSCREEN-has-s...

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‎01-17-2019 08:13 PM

HP Recommended

That brief moment after I reset computer the driver was there, the touchscreen worked fine

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