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07-14-2022 07:50 AM
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Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:
- Did this happen after a recent window or software update?
- Have you made any hardware/software changes?
- Have you tried any troubleshooting steps?
Your touch screen might not respond because it is not enabled or needs to be reinstalled. Use Device Manager to enable and reinstall the touch screen driver.
In Windows, search for and open Device Manager.
Expand the Human Interface Devices list.
Right-click the HID-compliant touch screen device, and then click Enable, if possible. If the Enable option is not available, continue to the next step.
Tap the screen to see if it responds. If it does not, continue with these steps.
Right-click the HID-compliant touch screen device, and then click Uninstall.
Restart the computer to reinstall the touch screen driver.
Tap the screen to see if it responds. If it does not, configure the touch display.
Hope this helps! Keep me posted for further assistance.
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