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HP Pavilion All-in-One - 23-p111

My touchscreen on my All Touch All-in-One P C stopped working

2 REPLIES 2
HP Recommended

My touchscreen on my All Touch All-in-One P C stopped working

HP Recommended

@Bren29

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?
  • Have you tried any troubleshooting steps?

Your touch screen might not respond because it is not enabled or needs to be reinstalled. Use Device Manager to enable and reinstall the touch screen driver.

In Windows, search for and open Device Manager.

Expand the Human Interface Devices list.

Right-click the HID-compliant touch screen device, and then click Enable, if possible. If the Enable option is not available, continue to the next step.

Enable the HID-compliant touch screen in Device Manager

Tap the screen to see if it responds. If it does not, continue with these steps.

Right-click the HID-compliant touch screen device, and then click Uninstall.

Uninstall the HID-compliant touch screen in Device Manager

Restart the computer to reinstall the touch screen driver.

Tap the screen to see if it responds. If it does not, configure the touch display. 

 

Hope this helps! Keep me posted for further assistance.
Please click Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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