-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Transfer of programs and files to new desktop

Create an account on the HP Community to personalize your profile and ask a question
06-16-2023 03:44 AM
Hello, my old computer (Windows 7 64-bit) is about to be replaced by a new Windows 10/11 model. Is there an HP-approved method of transferring programs and files from the old to the new? I tried one program that was supposed to transfer stuff to an external hard drive (which I suppose is an analogous procedure), and it simply didn't work at all.
06-16-2023 10:56 PM
@teemacs wrote:Is there an HP-approved method of transferring programs and files from the old to the new?
I have NOT heard of that sort of thing from HP. Please use the following way (for W10, W11 is very close to the same)
Move files off a Windows 7 PC using Backup and Restore
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.