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08-14-2018 11:30 AM
This is a continuation of Desktop Crash from 08/03/2018. WAWood gave me multiple solutions. I went with the first one of USB-to-Hard Driver adapter kit . I got it hooked up and it worked. My new PC showe 3 pages: 1st System(I:). 2nd HP_Recovery (K:) 3rd OS (J:). Now I don't have any clue how to transfer the files or what I'm even looking at. As I've stated, I am not well versed in computers. I'm 71 and lost with how to proceed. Anyone that can walk me through the ins and outs of transferring the old files to the new PC,would be appreciated. Thanks in advance for any info or advice.
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08-14-2018 09:13 PM - edited 08-14-2018 09:14 PM
> My new PC showe 3 pages: 1st System(I:). 2nd HP_Recovery (K:) 3rd OS (J:).
My first guess is that the 'I:' partition is extremely tiny -- less than 1 GB. If so, it does not contain anything that you want to copy.
My second guess is that the 'K:' partition contains the files to reinstall Windows onto the computer from where you removed the disk-drive. Again, nothing that you want to copy.
So, what's left is the 'J:' partition -- probably 10 to 100 times larger than the size of the 'K:' partition.
Double-click on the icon for the 'J:' partition.
You should see several folders, including the 'Users' folder.
Double-click on that 'Users' folder.
There will be a listing of some folders.
Double-click on the folder that seems "best" -- maybe your name ???
Windows will prompt you to "change ownership", so that the copy of Windows on 'C:' will be authorized to access the files/folders inside that folder. It may take a few minutes for the process.
You will see folders named 'Downloads' and 'Documents' and 'Music' and 'Pictures'.
It is the contents of that 'Documents' folder that you want to transfer into the 'Documents' folder on the 'C:' disk-drive.
Ditto for 'Music'.
Ditto for 'Pictures'.
08-14-2018 04:29 PM - edited 08-14-2018 04:30 PM
@Jammerkid1, welcome back to the forum.
I will try to help you with your problem. I want you to click on the File Folder in the tray at the bottom left of your screen. Once it opens, click on the entry "This PC" (without the "). The main drive should be Windows (C:) and there should be a Recovery (D:). Do you see these drives? What other drives does it show, if any, without the external drive connected to the computer.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
08-14-2018 09:13 PM - edited 08-14-2018 09:14 PM
> My new PC showe 3 pages: 1st System(I:). 2nd HP_Recovery (K:) 3rd OS (J:).
My first guess is that the 'I:' partition is extremely tiny -- less than 1 GB. If so, it does not contain anything that you want to copy.
My second guess is that the 'K:' partition contains the files to reinstall Windows onto the computer from where you removed the disk-drive. Again, nothing that you want to copy.
So, what's left is the 'J:' partition -- probably 10 to 100 times larger than the size of the 'K:' partition.
Double-click on the icon for the 'J:' partition.
You should see several folders, including the 'Users' folder.
Double-click on that 'Users' folder.
There will be a listing of some folders.
Double-click on the folder that seems "best" -- maybe your name ???
Windows will prompt you to "change ownership", so that the copy of Windows on 'C:' will be authorized to access the files/folders inside that folder. It may take a few minutes for the process.
You will see folders named 'Downloads' and 'Documents' and 'Music' and 'Pictures'.
It is the contents of that 'Documents' folder that you want to transfer into the 'Documents' folder on the 'C:' disk-drive.
Ditto for 'Music'.
Ditto for 'Pictures'.
08-15-2018 07:45 AM
I signed into the users on J. It took a few minutes as you stated. It showed 2018 and some of the older but I assume , like the music (I had the complete library of the Beatles) the crash caused a majority to be lost. I can at least be able to explore what remains. Do I drag the files over to. C? mdklassen, I am in your debt for the help you provided. This forum is really great made possible by people like yourself, that give of their knowledge and time to help. Now, if you answer the question of how to move the files over to C, I will be out of your hair. lol
08-15-2018 08:22 AM
> Do I drag the files over to. C?
Yes, you may use "drag-and-drop" of the files/folders inside that 'Music' folder into the 'Music' folder on the 'C:' disk-drive.
Just be sure into which folder that you will be "dropping" the files.