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HP Recommended
HP Compaq 8000 Elite CMT PC
Microsoft Windows 10 (64-bit)

Hallo Forengemeinde,

nachdem Crash meines alten PC's hab ich mir den gebrauchten HP Compaq 8000 Elite Convertible MiniTower ohne Betriebssystem zugelegt.

Serien-Nr. : [personal info removed] 

Mainboard : ON-B 536455-001

Meine alte SSD mit WIN10 wurde erkannt, und Windows wieder aktiviert.

Nach Installation aller Updates fehlt leider immer noch ein passender Treiber für "Serieller PCI-Anschluss".

Suche schon 2 Tage im Netz, kann aber nichts finden.

Auf der Support Seite von HP habe ich die Datei sp46096.exe für WIN7 gefunden, aber der Download bricht bei 98% ab.

Hoffe dann wird auch die 2. Festplatte an SATA Port 2 erkannt.

Als Übergangslösung steckt diese an SATA 1, wo eigentlich das DVD-RW Laufwerk angeschlossen ist.2021-06-20 17_48_12-Geräte-Manager.png

mfg Matthias

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You need this driver for the PCI serial port...

 

This package contains the Intel Local Management Service (LMS) and Serial-over-LAN (SOL) support for Intel Active Management Technology (AMT) for the supported desktop models and operating systems. This software is part of the Intel Digital Office Initiative.

 

https://ftp.hp.com/pub/softpaq/sp45001-45500/sp45367.exe

 

If you install this Windows 8 Intel chipset driver, that should give you the correct SATA AHCI controller...

 

This package contains the Intel Chipset Installation Utility and Driver for supported models and operating systems. This utility enables the operating system to show the correct name for the installed Intel hardware in the Microsoft Windows Device Manager.

 

https://ftp.hp.com/pub/softpaq/sp58501-59000/sp58865.exe

 

Restart the PC after installing the Intel chipset driver.

View solution in original post

6 REPLIES 6
HP Recommended

2021-06-20 17_48_12-Geräte-Manager.jpg

HP Recommended

Hi:

 

You need this driver for the PCI serial port...

 

This package contains the Intel Local Management Service (LMS) and Serial-over-LAN (SOL) support for Intel Active Management Technology (AMT) for the supported desktop models and operating systems. This software is part of the Intel Digital Office Initiative.

 

https://ftp.hp.com/pub/softpaq/sp45001-45500/sp45367.exe

 

If you install this Windows 8 Intel chipset driver, that should give you the correct SATA AHCI controller...

 

This package contains the Intel Chipset Installation Utility and Driver for supported models and operating systems. This utility enables the operating system to show the correct name for the installed Intel hardware in the Microsoft Windows Device Manager.

 

https://ftp.hp.com/pub/softpaq/sp58501-59000/sp58865.exe

 

Restart the PC after installing the Intel chipset driver.

HP Recommended

Thank you,

first step is fixed.

But Sata channel 2 + 3 still not there.20210620_204424.jpg20210618_SATA-Ports.jpg

HP Recommended

You're very welcome.

 

The only other things it could be are:

 

1.  The ports have been made unavailable in the BIOS, under the security settings.

 

See the F10 setup guide at the link below, page 7...Device security.  Enable the two ports.

 

Device Security Allows you to set Device Available/Device Hidden for:
● Serial ports
● Parallel port
● System audio
● Network controllers (some models)
● Legacy diskette
● Embedded security device (some models)
● SATA0
● SATA1 (some models)
● SATA2 (some models)
● SATA3 (some models)

 

2.  Both ports are defective, and there would be nothing you can do other than to replace the motherboard.

 

 

HP Recommended

Thank you very much,

after import "Windows 8 Intel chipset driver" i had to enable the lost SATA Port in BIOS.

 

Its all ok now

 

Best regards and stay healthy

 

Matthias

HP Recommended

Anytime, Matthias.

 

Glad to have been of assistance.

 

You stay well too!

 

Best Regards,

 

Paul

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.