• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP TouchSmart 520-1010uk Desktop PC
Microsoft Windows 10 (64-bit)

Recently obtained an HP Smartouch 520-1010-UK which has one missing driver which I am not sure what it is, its showing up under Device Manager as H0335C. There were two PCI ones, which i fixed using iObit Driver 11, however it downloaded all the outdated drivers and on reboot it then hung, so i had to a restore to Checkpoing, which worked fine. I then managed to use another app to get it to identify the missing ones, it allowed me to download the missing drivers, but after reboot all errors were gone, but the H0335C remains. 

I have got a full set of the drivers for this for Windows 7, 10 and 11, but don't know which one it falls under/category. i tried to research it by the letter/number, but had no luck.

 

Any advice greatly appreciated! 

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Chris_King 

 

My pleasure.

 

Yes, the Lite version.

 

The Lite version may offer to download the entire driver database.

 

No need to do this.

 

Regards

View solution in original post

5 REPLIES 5
HP Recommended

Hi @Chris_King 

 

Welcome back to the Forum.

 

Try Snappy Driver Installer Portable at this Link.

 

Create a system restore point prior to doing driver updates.

 

I've had very good luck on older PCs with this software.

 

Don't download the entire database. Just let SDI scan your PC for driver updates.

 

Regards

HP Recommended

Thanks Bill, that would be the "lite" version.

 

I ran ioBit Driver over it, and it rebooted then told me it could not boot as it needed repairing on the OS, and it failed to fix it, so I returned it back to the checkpoint before I installed ioBit Driver and is fine again.

 

Downloaded now, I will check it later... 

HP Recommended

Hi @Chris_King 

 

My pleasure.

 

Yes, the Lite version.

 

The Lite version may offer to download the entire driver database.

 

No need to do this.

 

Regards

HP Recommended

Fab, that worked a treat! 

Firstly I got an error message about the driver didn't exist.
Capture.PNG
It was still scanning, then it came up and said the same device and manufacturer, and I think it was the card reader
Anyway no more errors now and a clean Device Manager, its being used as a Touch Screen Digital Jukebox with 4tb storage. One day I might get it moved to an SD 4tb as it would be so much faster, but I bought it from a reputable trader so it under "warranty from them at present" I will mark yours as Accepted Solution. 

 

HP Recommended

Hi @Chris_King 

 

My pleasure.

 

Many Techs use SDI. It's a great piece of software.

 

Regards

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.