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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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06-26-2023 02:06 PM
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Accepted Solutions
06-26-2023 03:36 PM
Hi:
You can't use a W10 Home product key to activate W11.
You will have to use the HP cloud recovery tool to create a bootable USB recovery drive that will factory reset your PC's drive to its 'out of the box' condition.
Here's an info link for how to use the utility.
HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support
Make sure to back up any files you don't want to lose onto a portable hard drive, as this procedure will repartition, and format the hard drive and all data currently on the drive will be lost.
After you get W10 installed, you can upgrade to W11 Home for free by clicking on the blue Windows 11 installation assistant at the link below (1st option).
Download Windows 11 (microsoft.com)
Then if you want to upgrade from W11 Home to W11 Pro, you will need to pay Microsoft for a W11 Pro license.
There is only one way to upgrade from W11 Home to W11 Pro and you can read about how to do that at the link below.
Upgrade Windows Home to Windows Pro - Microsoft Support
06-26-2023 03:36 PM
Hi:
You can't use a W10 Home product key to activate W11.
You will have to use the HP cloud recovery tool to create a bootable USB recovery drive that will factory reset your PC's drive to its 'out of the box' condition.
Here's an info link for how to use the utility.
HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support
Make sure to back up any files you don't want to lose onto a portable hard drive, as this procedure will repartition, and format the hard drive and all data currently on the drive will be lost.
After you get W10 installed, you can upgrade to W11 Home for free by clicking on the blue Windows 11 installation assistant at the link below (1st option).
Download Windows 11 (microsoft.com)
Then if you want to upgrade from W11 Home to W11 Pro, you will need to pay Microsoft for a W11 Pro license.
There is only one way to upgrade from W11 Home to W11 Pro and you can read about how to do that at the link below.
Upgrade Windows Home to Windows Pro - Microsoft Support