Typing when cap lock is on!

[Jampot29]

I have a problem with my caps lock- every time I use it or the shift key on the left hand side it randomly types Qerui  and also opens the calculator.

I have tried to find the answer - any ideas? it's driving me nuts!

[Garp_senchau]

@Jampot29, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Test a different keyboard
If you're on a laptop, plug in a USB keyboard and test.

Check for stuck keys
Tap all keys firmly, especially Q, E, R, U, I, Shift, and Caps Lock.

Turn off Sticky Keys

Windows: Settings > Accessibility > Keyboard > Turn off Sticky/Filter/Toggle Keys

Scan for viruses

Run a scan with Windows Defender.

Also, you may refer to this guide: HP Notebook PCs - Keyboard troubleshooting (Windows) | HP® Support

Let me know how it goes.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Regards,