• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Web Cam w100
Microsoft Windows 10 (64-bit)

I was using HP w100 USB camera and it was working fine till today. Now its not working and showing an error as belwo.

kumarraj78_0-1639494745193.png

I checked the device manager and it has changed from w100 to Vimicro USB camera automatically (Image given below).

kumarraj78_1-1639494831125.png

Can anyone suggest how to correct it? Thanks in advance.

 

2 REPLIES 2
HP Recommended

Can you roll back the driver?

 

I had a similar problem on a Surface Pro 4 but had to get a SP4 update from Microsoft as the old driver did not work with the feature update that I had been forced to upgrade to.

 

Web cameras have become critical during this COVID crisis and I suspect Microsoft is adapting to new devices that are out.


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended

@kumarraj78 -- if you shutdown and restart the computer, do you get the same error-message?

 

Does your computer have a built-in camera? 

Have you added a USB camera?

Windows should let you select between the two cameras.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.