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bingokemski
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Unable to activate windows product key for HP Omen after changing the motherboard

HP Omen Obelisk Desktop 875-0024
Microsoft Windows 10 (64-bit)

Last Year I had bought the HP Omen Obelisk Desktop 875-0024 at Best Buy. I decided to give this PC to family member of mine and unfortunately they did not like the case. I swapped it out, only to find out that the motherboard had a proprietary connector that prevented me from booting to the BIOS. So, I purchased a retail case, New Motherboard and now after finally being able to boot my windows product key no longer works. Is there anything I can do about this given the product key was installed by HP originally? Thank you.

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Unable to activate windows product key for HP Omen after changing the motherboard

Greetings,

Welcome to the forum.

I am not a HP employee.

 

Microsoft will not activate a OEM product key on a retail motherboard.

 

You need a new Windows product key.

 

Regards

 

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Hibb1
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Unable to activate windows product key for HP Omen after changing the motherboard

You've changed too much hardware for Windows to just carry on. Your original DPK is embedded in the EFI BIOS of the original mainboard.

Fancy knocking back a free Omen because of the case. Sheesh.

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