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‎09-09-2019 06:34 PM

HP Recommended
Product: All-in-one 22 inch
Operating System: Microsoft Windows 10 (64-bit)
I had replaced the hard drive and now after I have put the screen back into place I can't get the computer to turn on. Power cable is plugged in.
5 REPLIES 5

‎09-09-2019 08:20 PM - edited ‎09-09-2019 08:25 PM

HP Recommended

Greetings,

Welcome back to the forum.

I am not a HP employee.

 

I would think you have some type of connection problem if you were certain the HDD was the only problem.

 

Double check all connections on the system board.

 

No power at system startup now means you have complicated a HDD failure problem.

 

Regards

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‎09-15-2019 06:33 PM

HP Recommended

I am not sure what having a complicated HDD failure problem is.  I thought I was doing everything ok.  Guess I really messed things up.

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‎09-15-2019 07:03 PM - edited ‎09-15-2019 07:05 PM

HP Recommended

Hi Jerry,

 

I am not saying you caused the problem.

 

I can only guess you may have complicated a HDD replacement procedure.

 

Now the PC cannot startup. 

 

Having this same startup symptom prior to replacing the HDD (which you did not state in your first post in this forum) may suggest you have a different problem.

 

I don't know if you created this problem when you installed a new HDD.

 

The startup problem could be caused by a different component if replacing the HDD did not fix the problem.

 

Regards

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‎09-15-2019 09:49 PM

HP Recommended

I pulled the hard drive from a tower that I am not using thinking that all is good.  I know the hard drive is good, but now I can't get the all-in-one to start up.  I have checked all connections and everything is plugged in that should be.  I even tried putting the old hard drive back in and the end result is the same.  I am wondering if the switch could be part of the problem.  I don't know.  I am now baffled. Pro tech time I guess.

 

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‎09-17-2019 03:50 PM

HP Recommended

Hi,

 

The possible faults could be the power switch, the power supply, motherboard failure or a component connection on the motherboard.

 

Regards

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