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‎08-18-2018 12:21 PM

HP Recommended
Product: Pavilion DV4 1220us
Operating System: Microsoft Windows Vista (64-bit)

I tried dvd, USB, multiple versions of Ubuntu. checked Bios.  I got as far as it begining to run, but then aborts on the command prompt after a few minutes and reverts to MS Vista startup.  

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-18-2018 02:22 PM

HP Recommended

@jcl16

 

HP only warranties their PCs for usage with the OS that comes preinstalled.  IF you replace that or add a different OS, then you assume full responsibility for maintaining that other OS -- as HP then provides  assistance only on Redhat and then only to commercial customers.
 
Your best bet for Linux support, since HP does not provide Linux drivers, is to contact the support forum for the Linux distro you are trying to install  -- in this case, the Ubuntu Forums:  http://ubuntuforums.org/

Folks there have experience using HP machines with Linux and know a lot about driver sources and installation issues.
 
Good Luck



I am a volunteer and I do not work for, nor represent, HP

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1 REPLY 1

‎08-18-2018 02:22 PM

HP Recommended

@jcl16

 

HP only warranties their PCs for usage with the OS that comes preinstalled.  IF you replace that or add a different OS, then you assume full responsibility for maintaining that other OS -- as HP then provides  assistance only on Redhat and then only to commercial customers.
 
Your best bet for Linux support, since HP does not provide Linux drivers, is to contact the support forum for the Linux distro you are trying to install  -- in this case, the Ubuntu Forums:  http://ubuntuforums.org/

Folks there have experience using HP machines with Linux and know a lot about driver sources and installation issues.
 
Good Luck



I am a volunteer and I do not work for, nor represent, HP
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