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Rtucker1
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Message 1 of 2
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Unable to log on Keep getting Log in. Keep getting choose your keyboard layout

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I am unable to get past trouble shooting. Brings me to recovery management.    I tried to restore back to  original  factory image.   

1 REPLY 1
WAWood
Level 16
Level 16
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Message 2 of 2
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HP Recommended

@Rtucker1 

The Community can not provide any assistance without some details ...

So, please provide the following:
1) detailed model number of the PC
2) OS version the PC is running (i.e., Win7, Win8x, Win10)
3) Age of the PC
4) Detailed information about why you need to do the reset.

Once you provide the needed details, someone will reply.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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