• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎06-29-2020 11:46 PM

HP Recommended
Product: 4UL30EA#ACQ
Operating System: Microsoft Windows 10 (64-bit)

I am using windows 10 and my PC is on the loop of automatic restoration and it isn't diagnosing.

I am unable to recover on recovery manager.

What must I do.

1 person had the same question
1 REPLY 1

‎06-30-2020 08:21 AM

HP Recommended

Hi:

 

If none of the built in recovery options are working, see if your PC is supported by the HP cloud recovery tool.

 

http://support.hp.cloud-recovery.s3-website-us-west-1.amazonaws.com/

 

If it is, use another Windows PC, and a 32 GB USB flash drive to create a bootable USB recovery drive using the cloud recovery tool.

 

Here is an info link for how to use the utility...

 

https://support.hp.com/us-en/document/c06162205

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.