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Sukre
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Message 1 of 2
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Flag Post

Unable to restore windows by automatic resolve and diagnosing

‎06-29-2020 11:46 PM

HP Recommended
Product: 4UL30EA#ACQ
Operating System: Microsoft Windows 10 (64-bit)

I am using windows 10 and my PC is on the loop of automatic restoration and it isn't diagnosing.

I am unable to recover on recovery manager.

What must I do.

(1)
1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
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Message 2 of 2
Flag Post

‎06-30-2020 08:21 AM

HP Recommended

Hi:

 

If none of the built in recovery options are working, see if your PC is supported by the HP cloud recovery tool.

 

http://support.hp.cloud-recovery.s3-website-us-west-1.amazonaws.com/

 

If it is, use another Windows PC, and a 32 GB USB flash drive to create a bootable USB recovery drive using the cloud recovery tool.

 

Here is an info link for how to use the utility...

 

https://support.hp.com/us-en/document/c06162205

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