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Adesua1
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Unable to use my computer (AA-IN-ONE) after windows 10 update

HP Recommended
Example: Pavilion ALL-in-one
Microsoft Windows 10 (32-bit)

After a windows 10 update I am encountering a blue screen and unable to go beyond that. Computer was working fine before the recent update about 2 weeks ago.

Tried uninstalling, startup repair, System Restore & System Image Recovery but all to no avail.

Used HP Recovery manager, backed up my files and tried system recovery but problem remains.

Not sure what next to do.

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WAWood
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@Adesua1 

Bluescreen failures (i.e., BSODs) are notoriously difficult to diagnose and to fix -- far beyond what WE typically can do in THIS self-help Community.

You have a couple of different options to chose from ...

--------------------

The first is that of specialized forums where where folks have vast experience troubleshooting, diagnosing, and suggesting repairs for BSODs.

The community Win10 forums has a section devoted to diagnosing BSODs. So, your best bet would be to post your problem there: https://www.tenforums.com/bsod-crashes-debugging/
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The second is using free software to examine the logs that BSODs produce. This app is known as bluescreenview and is available from NirSoft, from here: https://www.nirsoft.net/utils/blue_screen_view.html

You will then have to go online to do searches with that information to get further suggestions about what to do.

Good Luck

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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