Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
After a windows 10 update I am encountering a blue screen and unable to go beyond that. Computer was working fine before the recent update about 2 weeks ago.
Tried uninstalling, startup repair, System Restore & System Image Recovery but all to no avail.
Used HP Recovery manager, backed up my files and tried system recovery but problem remains.
Not sure what next to do.
Bluescreen failures (i.e., BSODs) are notoriously difficult to diagnose and to fix -- far beyond what WE typically can do in THIS self-help Community.
You have a couple of different options to chose from ...
The first is that of specialized forums where where folks have vast experience troubleshooting, diagnosing, and suggesting repairs for BSODs.The community Win10 forums has a section devoted to diagnosing BSODs. So, your best bet would be to post your problem there: https://www.tenforums.com/bsod-crashes-debugging/--------------------
The second is using free software to examine the logs that BSODs produce. This app is known as bluescreenview and is available from NirSoft, from here: https://www.nirsoft.net/utils/blue_screen_view.html
You will then have to go online to do searches with that information to get further suggestions about what to do.Good Luck
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