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- HP Community
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- Unconnect printer

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07-23-2025 03:39 AM
@Ashley257, Hello and welcome to the HP Support Community!
Thanks for posting your question. I'm here to help you get things back on track.
If you're looking to disconnect your HP printer from the HP Smart app, here are the steps to do so:
Remove Printer from HP Smart App
- Open the HP Smart app on your device (mobile or PC).
- On the home screen, locate your printer.
- Right-click (or tap and hold on mobile) the printer name.
- Select “Hide Printer” or “Remove Printer” depending on your device.
This will disconnect the printer from the app, but it won’t uninstall the printer software from your device.
Optional: Uninstall HP Printer Software (Windows)
If you also want to remove the printer software from your computer:
- Go to Start > Settings > Apps > Installed Apps.
- Find your HP printer software in the list.
- Click Uninstall.
- Follow the prompts to complete the removal.
More detailed steps are available here: Uninstall HP Printer Software – HP Support
Optional: Uninstall HP Smart App (Mobile)
If you're using a mobile device and want to remove the HP Smart app entirely:
- On Android: Tap and hold the app icon > Tap Uninstall.
- On iOS: Tap and hold the app icon > Tap Remove App.
HP printers - Change from a USB to a Wi-Fi connection | HP® Support
I hope the information shared has been useful and resolves your concern.
Wishing you a smooth and hassle-free experience ahead!
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Warm regards,
Max3Aj
HP Support