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11-16-2017 08:22 AM
I recently experienced a substantial reduction in performance speed with the PC noted. Posed the question on Microsoft Forum. Concensus of the replies I received there was that the first thing I should try is updating the BIOS. Can someone help me with instructions of how to do that?
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11-16-2017 09:15 AM
> I recently experienced a substantial reduction in performance speed with the PC noted.
Recently? If your computer had been running correctly for a long time with the current BIOS, and you have not recently updated the BIOS, then I say "please look elsewhere" for problems.
Also, measure, measure, measure.
Use the "Performance" tab of Windows Task Manager to see how "busy" the computer is: CPU & RAM & disk-drive.
What do you see?
At the bottom of that window, click "Resource Monitor", and click its "Performance" tab to "drill-down" on which tasks are using the most CPU and/or doing the most Input/Output.
What do you see?
Also, a disk-drive in "imminent failure" status can be extremely slow to operate, dragging-down the whole computer.
Turn the computer off.
Turn the computer on, and immediately press the indicated F-key to launch the HP Hardware Diagnostics.
Run the "short" (a few minutes) test against the disk-drive.
If you do not get a "fail" result, then run the "long" (many minutes) test against the disk-drive.
What are the results?
> Posed the question on Microsoft Forum.
> Consensus of the replies I received there was that the first thing I should try is updating the BIOS.
I very strongly disagree. Sometimes, free advice is worth exactly what you have paid for it.
Other users on this forum have reported that a BIOS-update "bricked" their computer.
Personally, a BIOS-update is the _last_ thing that I would try.
I have found that a BIOS-update almost never solves a problem that I have experienced.
Please try my "less-invasive" suggestions, before attempting a BIOS-update.
11-16-2017 09:15 AM
> I recently experienced a substantial reduction in performance speed with the PC noted.
Recently? If your computer had been running correctly for a long time with the current BIOS, and you have not recently updated the BIOS, then I say "please look elsewhere" for problems.
Also, measure, measure, measure.
Use the "Performance" tab of Windows Task Manager to see how "busy" the computer is: CPU & RAM & disk-drive.
What do you see?
At the bottom of that window, click "Resource Monitor", and click its "Performance" tab to "drill-down" on which tasks are using the most CPU and/or doing the most Input/Output.
What do you see?
Also, a disk-drive in "imminent failure" status can be extremely slow to operate, dragging-down the whole computer.
Turn the computer off.
Turn the computer on, and immediately press the indicated F-key to launch the HP Hardware Diagnostics.
Run the "short" (a few minutes) test against the disk-drive.
If you do not get a "fail" result, then run the "long" (many minutes) test against the disk-drive.
What are the results?
> Posed the question on Microsoft Forum.
> Consensus of the replies I received there was that the first thing I should try is updating the BIOS.
I very strongly disagree. Sometimes, free advice is worth exactly what you have paid for it.
Other users on this forum have reported that a BIOS-update "bricked" their computer.
Personally, a BIOS-update is the _last_ thing that I would try.
I have found that a BIOS-update almost never solves a problem that I have experienced.
Please try my "less-invasive" suggestions, before attempting a BIOS-update.