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‎05-02-2025 11:10 AM

HP Recommended
Product: HP ENVY 17.3 inch Laptop PC 17-cr0000 IDS Base Model
Operating System: Microsoft Windows 11

I need to update my system firmware driver but  https://support.hp.com/us-en does not have my windows version listed. I have Microsoft Windows 11 version 23H2 (OS Build 22631.5262). What can i do about it. Any help will be highly appreciated. 

1 REPLY 1

‎05-04-2025 06:01 AM - edited ‎05-04-2025 06:08 AM

HP Recommended

Greetings @Zack97241 

 

Welcome to the HP Forum.

 

The W11 22H2 BIOS update for your PC available Here should work.

 

It is not necessary to exactly match the Windows 11 version (22H2, 23H2, or 24H2) when updating the BIOS.

 

Doing the BIOS update is your decision. Be patient when doing a BIOS update, don't interrupt this update and loss of power during a BIOS update can corrupt the BIOS.

 

Regards

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