Updated bios on GT13-0070 and now XMP does not work.

[evensonrds]

Hi, I decided to update the bios for the first time since I bought the PC and I noticed when it first boot, the ram was running at 2400mhz, So I went into bios and enabled xmp profile 1, which I have been using for 4 years now without issue, and the PC would not post. I did a CMOS reset and tried again, same thing. I cannot get any OC on my ram at all. For reference I am using kingston hyperx 3200 mhz CL16 ram, 16x2GB in dual channel. (HX432C16FB4/16) is the exact model.

I tried to go back to the original bios I had installed but it blocks it due to vulnerability. Anyone have any suggestions? Using 2400mhz ram just feels absolutely terrible.

[Deep_World]

Hi @evensonrds,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

Sorry for the inconvenience caused don’t worry let me help you.

To better understand the issue, could you please provide a few more details?

• Which exact BIOS version did you update to on your GT13-0070?
• When enabling XMP, does the system fail to post immediately, or does it attempt to boot and then restart?
• Have you noticed any error codes, beeps, or diagnostic LEDs during the failed boot attempts?

In the meantime, here are a few troubleshooting steps you can try:

1. Clear CMOS and Reapply Settings
   • You’ve already reset CMOS, but after doing so, try enabling XMP again and manually setting DRAM voltage to the manufacturer’s specification (often 1.35V for Kingston HyperX 3200 MHz).
2. Manual Frequency Adjustment
   • Instead of enabling XMP, try manually setting the RAM frequency to 2933 MHz or 3000 MHz. This can sometimes stabilize the system if the new BIOS is stricter with memory profiles.
3. Check BIOS Options
   • Some newer BIOS versions may rename or relocate XMP settings under “Memory Overclocking” or “Extreme Memory Profile.” Please confirm if there are multiple profiles available.
4. Update Chipset & Drivers
   • Ensure that your system chipset drivers are updated from HP’s support page. Sometimes memory compatibility is tied to chipset updates.
5. Test Modules Individually
   • Try booting with one RAM stick at a time to confirm if both modules are stable at higher speeds.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World

[evensonrds]

Hi thanks for the reply.

I updated the bios to version ( F.30 Rev.A

When enabling xmp sometimes it fails to post immediately, sometimes it restarts like 6 times then fails to post. Then it will restart again and post in "safe mode" I guess, the xmp profile will read 1200 MHz and I have to change it back to default.

When it fails to post, theres 3 long beeps and 3 short beeps I believe, I'm going off memory.

I have tried 2933 and 3000 MHz as well, basically any xmp settings. 

I just downloaded and installed the new chipset updates so I'll try xmp with those soon.

There is 2 XMP profiles, 1 is 3200 MHz with 16-20-20 timings and one is AUTO dram frequency with 16-20-20 timings.

I Will test each stick individually next time I try xmp. I would be surprised though considering everything was working fine with xmp until the bios update.

[Deep_World]

Hi @evensonrds,

Thanks for your response. 

Here are some additional  troubleshooting steps :

Troubleshooting XMP Issues

Check Memory Compatibility: Ensure the memory modules you are using are compatible with both your device and the specific XMP profiles being applied.

Reset BIOS Settings: Before trying again, reset your BIOS to default settings. There is often an option to reset within the BIOS menu itself.

Review BIOS Update Details: Check the release notes or documentation for the BIOS version F.30 Rev.A to see if there are specific instructions or known issues related to XMP or memory settings.

Verify Memory Slots: Make sure that you have installed the RAM in the proper memory slots as recommended by the motherboard layout specifications.

Manual Timing Settings: If XMP profiles continue to fail, you might manually set the memory frequency, voltage, and timings in the BIOS rather than using the provided XMP profiles.

And also with regards to the three long beeps followed by three short ones might indicate a memory issue, 

Additional Steps
Ensure Latest Firmware: Make sure all other firmware related to your hardware is fully updated as well, not just the BIOS.

Best regards,

Deep_World