Updated to Windows 11 and I have lost everything

[Keithj1983]

I believe my computer updated to Windows 11 automatically. I have logged on this evening and its like I have just opened the computer for the first time. All of my desktop has gone and all of my saved folders. When I go on to the internet all of my previously saved passwords have gone. My office package has also gone.

Is there anyway of retrieving my lost files?

Thanks

[Keithj1983]

I am getting the message you are logged in with a temp profile. Roaming options are currently unavailable.

I have tried restarting the computer but Im still on the temp profile. How can I get back to my profile? I think this will resolve my issue?

Thanks

[banhien]

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@Keithj1983 wrote:

I believe my computer updated to Windows 11 automatically.....

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@Keithj1983 

You should control Windows updates/upgrades for your machine.  Please use the following Guide to get Windows 10 back within 10 days.

            https://www.cnet.com/tech/computing/windows-11-regret-you-have-10-days-to-go-back-to-windows-10/

Regards.

[Keithj1983]

I have just followed the guidance but the option to Go BACK is no longer available.

Do you know how I can come out of the temporary profile?

Thanks

[Keithj1983]

If it helps this is the update that happened today that has wiped my whole computer

2022-07 Cumulative Update for Windows 11 for x64-based Systems (KB5015814)

[banhien]

@Keithj1983 

It is an update, not upgrade that means your machine already runs Windows 11. I upgraded my machine from Windows 10 to Windows 11 on 26/12/2021 and kb85015814 is just a normal update:

      

Please click Learn more to see more information. You can uninstall it. Hope this helps.

Regards

[Prométhée]

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@Keithj1983 wrote:

Do you know how I can come out of the temporary profile?

Thanks

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if you want I indicated how to do it here

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