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‎12-29-2019 10:03 AM

HP Recommended
Product: Prodesk 600 G1 SFF
Operating System: Microsoft Windows 7 (64-bit)

We couldn't install Windows 10

We've set your pc back to the way it was before you started installing Windows 10 Upgrade from windows 7 to windows 10 fails. 0xc1900101 - 0x30017 The installation failed in the FIRST_BOOT phase with an error during BOOT operation

 

All updates and driver updates completed, disabled anti-virus and other security...

1 REPLY 1

‎12-29-2019 03:49 PM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

The error code you are seeing can be reviewed at this Microsoft Support site (Link).

 

I can't find the specific extend error code you are getting but the 0xc1900101 is a generic failure code. Usually a driver issue.

 

Microsoft recommends a clean boot (Link) before doing the upgrade.

 

Regards

 

 

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