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12-07-2016 04:20 PM
I need to enable the virtualization or hyper virtulization in BIOS. How can I do that? The problem is, I have Kapersky and when I go to my Chase Bank account it gives a message stating my information will not be protected. I contacted Kapersky and they said I need to enable the virtualization. I am having problems doing that. Can you please help?
Thank you!
Solved! Go to Solution.
12-08-2016 09:29 AM
> when I go to my Chase Bank account it gives a message stating my information will not be protected.
What is the exact message?
What Operating System are you running?
Which web-browser are you using? What version of it?
Your web-browser should be "negotiating" the "secure-HTTP" protocol with Chase Bank's web-server, to ensure that all data is encrypted during the connection, for your protection. If something is wrong with that "negotiation", you will get an error-message.
> I contacted Kapersky and they said I need to enable the virtualization.
That really is strange advice, because "virtualization" is used when you want to create a "virtual" computer running as an application on your "real" computer. The advantage of a "virtual" computer is that you can "reset" it, should something go wrong, without affecting your "real" computer.
But, my computer does not require "virtualization" to connect under Windows 7 using Internet Explorer 11 to connect to the Chase Bank web-site. So, why should yours?
I would ignore their advice.
Do you have another web-browser installed? Google Chrome? Firefox? Safari? Can any of them connect to the Chase Bank web-site?
12-08-2016 12:53 PM
Hi, I already used the info from the prior response to my question and enabled the virtualization. It's working now and I'm allowed into my Chase account. I use Mozilla Fire Fox, don't know which version. I do have Internet expoler on my computer, but only use Fire Fox. I don't remember what the exact message was that I received, it was something like, your information will not be protected. My operatiing system is Windows 10.
Thank you.