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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- W11 not suppoprted but maybe could be ? ... I have AMD A6-7...

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02-07-2022 07:22 AM
I have an HP All-in-One Touchscreen Product W3A71EA#ABU
The processor is a
AMD A6-7310 APU with AMD Radeon R4 graphics
The Pc failed the Windows health check to upgrade to W11, the processor is not supported,
but this one IS supported
AMD A6-7310 with Radeon R4 graphics
Is it possible that my processor could be supported but just did not make the list. The APU in my processor stands for Accelerated Processor Unit .. so is just faster. The AMD is just the supplier.
I would hate to be stopped from upgrading because the processor was simply missed off Microsofts'.
Solved! Go to Solution.
Accepted Solutions
02-07-2022 07:34 AM
Hi:
The AMD A6-7310 processor is not supported either, and your PC does not have a TPM 2.0 security device which is another requirement.
AMD processors have to be much newer than the 'A' series.
See the W11 AMD processor compatibility list below.
Windows processor requirements Windows 11 supported AMD processors | Microsoft Docs
If you really want to try out W11 on your PC as it is, let me know and I will give you an easy way to bypass the W11 hardware checks and upgrade to W11.
02-07-2022 07:34 AM
Hi:
The AMD A6-7310 processor is not supported either, and your PC does not have a TPM 2.0 security device which is another requirement.
AMD processors have to be much newer than the 'A' series.
See the W11 AMD processor compatibility list below.
Windows processor requirements Windows 11 supported AMD processors | Microsoft Docs
If you really want to try out W11 on your PC as it is, let me know and I will give you an easy way to bypass the W11 hardware checks and upgrade to W11.
02-10-2022 02:23 AM
Sorry it was my fault. I did a search for W11 compatible processors and it came up with a list ... But the list was for W10 ... I didn't notice till now.
Maybe time I bought a new computer.
Thanks for the reply