Warrantee Period

[graemeelliott]

Why have i only Got 6 monthd warranty. I bought my computer on Jul 4th 2017?

[WAWood · Accepted solution]

@graemeelliott

Hello;

Allow me to welcome you to the HP forums!

That's because the warranty period is established at the factory when the PC is built.  IF it sits on the shelf or in a warehouse for several months, you will see that time period as having passed.

But ... when you Register this product with HP, that will reset the warranty start date to your purchase date.

Registration information came with the PC when you bought it.

IF you can't find that now, you will need to contact HP Customer Support to register it.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (800) 474-6836

---------------------------------------
However, HP Customer Support is generally not available on the weekends, so you might have to wait until Monday to contact them.
---------------------------------------

Good Luck