• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP ProDesk 600 G3 Small Form Factor PC

We just purchased a refurbished desktop for our son. When we plugged it in and turned it on, it ran a diagnostic update. It came back with the 3F0 code saying Bootdevice not found. What do we do?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@sportzfan2535,

 

All right, this is what I would do: contact both the Seller and Amazon and share what happened. Include at least two pictures with your PC's screenshot showing your issue.  Look, it is a reasonable expectation that the PC you purchased should work, and you shouldn't have to worry about troubleshooting right off the bat.

 

If the Seller doesn't respond by Tuesday (July 30th) or offers an acceptable solution to you, contact Amazon again and request a refund.

 

Kind Regards,

 

NonSequitur777


View solution in original post

5 REPLIES 5
HP Recommended

@sportzfan2535,

 

Welcome to our HP community forum!

 

In order to get a 'feel' for what exactly you purchased, please provide either the link or a detailed description of the computer parts installed in your desktop.

 

Kind Regards,

 

NonSequitur777


HP Recommended

Here is the description from Amazon

 

IMG_8307.jpeg

HP Recommended

@sportzfan2535,

 

All right, this is what I would do: contact both the Seller and Amazon and share what happened. Include at least two pictures with your PC's screenshot showing your issue.  Look, it is a reasonable expectation that the PC you purchased should work, and you shouldn't have to worry about troubleshooting right off the bat.

 

If the Seller doesn't respond by Tuesday (July 30th) or offers an acceptable solution to you, contact Amazon again and request a refund.

 

Kind Regards,

 

NonSequitur777


HP Recommended

Ok. I appreciate the feedback. Thank you. 

HP Recommended

@sportzfan2535,

 

You're welcome -and smooth sailing!

 

Kind Regards,

 

NonSequitur777


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.