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‎05-20-2016 06:14 PM

HP Recommended
Product: HP Envy 20-d034
Operating System: Microsoft Windows 10 (32-bit)

My PC is at the repair center.  What does it mean when you check status of repair and it says ON HOLD.

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-21-2016 03:38 AM

HP Recommended

Hello Andrea,

 

It means that the parts for the computer are not in stock, they are trying to get the parts 

Regards;
Smiley
I am an HP employee
Please click the White Kudos star to say thanks for helping.
Please mark Accept As Solution if my help has solved your problem.

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3 REPLIES 3

‎05-21-2016 03:38 AM

HP Recommended

Hello Andrea,

 

It means that the parts for the computer are not in stock, they are trying to get the parts 

Regards;
Smiley
I am an HP employee
Please click the White Kudos star to say thanks for helping.
Please mark Accept As Solution if my help has solved your problem.
Was this reply helpful? Yes No

‎05-21-2016 07:31 AM

HP Recommended
That makes sense. Thank you!
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‎05-21-2016 11:52 AM

HP Recommended

My Pleasure Andrea 🙂

Regards;
Smiley
I am an HP employee
Please click the White Kudos star to say thanks for helping.
Please mark Accept As Solution if my help has solved your problem.
Was this reply helpful? Yes No
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